Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the Second Chance Lotto Casino platform (the "Platform"). By accessing, using or participating on the Platform, you agree to be bound by these Terms and Conditions.

Acceptance of the Terms

1. Acknowledgment: These Terms and Conditions apply whenever you access or use our Platform.
2. Agreement Binding: Upon registering, depositing funds, placing bets, redeeming bonuses, or otherwise engaging with the Platform, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions.

Eligibility Requirements

1. General Eligibility: To use our services, you must:
   • Be at least 18 years old (or the minimum age requirement for your jurisdiction).
   • Not reside in any country or territory where online gambling is prohibited.
2. Eligible Countries: We accept players from Canada and other countries where internet gaming laws permit.

Account Registration Rules

1. Registration Process: To use our services, you must register an account by providing accurate personal data.
2. One-Account-Per-User Policy: Only one active account is permitted per user.
3. Account Accuracy Obligations: Provide truthful and complete information during registration.

Bonus and Promotion Rules

1. Bonus Structure: We offer various bonuses, including welcome, reload, and loyalty rewards. Terms apply to bonus eligibility, wagering requirements, and redemption.
2. Wagering Conditions: Meet the minimum wagering requirements to redeem bonuses.
3. Abuse Prevention Measures: In case of suspected abuse or fraudulent activity related to our offers, we reserve the right to void your account.

Responsible Gambling Expectations

1. Self-Exclusion: If you wish to self-exclude from accessing our services for a period, please contact our support team.
2. Account Restriction: Upon request, we will restrict access to your account until further notice.

Suspension or Closure of Accounts

We reserve the right, at any time and without prior notice:

1. To suspend or close an account if you breach these Terms and Conditions, including restrictions on promotions and bonus abuse.
2. For technical or operational reasons, which may include maintenance, updates, system issues, etc., temporarily or permanently.

Intellectual Property and Platform Ownership

We retain full ownership of the Platform's design, technology, software, data, trademarks, logos, trade names, and all other proprietary materials.

Limitation of Liability

We are not responsible for any loss, damage, costs, expenses (including reasonable solicitor/client fees), or liabilities:

1. Arising from your breach: Of these Terms and Conditions.
2. Caused by third-party action:**Including actions that may affect the integrity of our Platform's software or operations.

Modification of Terms

We reserve the right to modify, add or remove any provisions contained within these Terms at our discretion with no prior notice.

Contact or Support Guidance

For questions regarding our terms and conditions or general queries about your experience on our platform:

1. Live Chat: Access via in-platform support portal.
2. Email: Send your query.
3. Phone: Call us.

Please note that we will handle each case fairly and in accordance with our policies, but if the resolution cannot be achieved through an informal process:Formal Resolution Procedure: We have a formal process for dispute resolution. Details on this procedure can be found within our "Dispute Resolution Policy" section.

We aim to resolve issues amicably and as quickly as possible while maintaining transparency throughout each step of our support procedures.

Acknowledgement

By using the Platform, you acknowledge that:

1. You are aware: Of all terms mentioned.
2. These Terms govern your access: To our services.
3. We have taken steps to ensure compliance with applicable laws and regulations in jurisdictions where we operate, but changes may occur over time.

If any provision of these Terms is deemed void or unenforceable by a court of competent jurisdiction, such term shall be modified or eliminated so as not to affect the remaining provisions thereof, which will remain operative.